Location(s): Atlanta, GA
Nashville, TN
Chicago, IL
Tampa, FL

Department: Network Solutions Group
Job Reports To: Engineering Manager/Technology Manager
Job Summary: The SDC Engineer will provide technical expertise for both open and closed Data Center technologies. The SDC Engineer will also provide technical expertise for delivering complex solutions through project deliverables.

Major Responsibilities/Activities

Evaluates existing data center environments, designs solutions that address business issues, and implementsefficient and cost saving solutions for customers.

• Creates and manages the project for key technical deliverables including, but not limited to, capacity planning, implementation, configuration, usage reporting, and allocation to host.

• Manages the implementation of Enterprise Systems or storage across multiple platforms for engagements.

• Provides guidance regarding architecture and application processes to the engineering team and the project as a whole.

• Provides pre-sales engineering support to sales team to ensure that all needs of any sales opportunities are fulfilled.

• Coordinates conference calls for technical issues to provide status of open opportunities and resourcerequirements to management.

• Serves as a liaison between company and the customer regarding the implementation and maintenance of Systems or Storage Solutions.

• Monitors log files, performance issues, and the production environment for mission critical systems.

• Provides Level 3 support for all installed platforms and provides operational health of the Open Systemsinfrastructure and the applications used to control it.

• Recommends alterations to development and design to improve quality of products and/or procedures.

• Works multiple vendor solutions for Server Systems & Storage.

• Engages in continuous learning to stay abreast on new and emerging technologies. This includes obtaining vendor-related certifications, to enhance professional development and our corporate standing with our vendors. 

 

Minimum Requirements:

Position Qualifications/Requirements:

• Typically requires BS/BA (EE/CS) or equivalent.
• Minimum MCSE, CCEA or Vendor Storage Certification.
• Experience 6+ years of related experience in data center systems design, development, verification, and implementation.
• Open Systems Planning

Basic Knowledge, Skills, and Abilities:

• Proficiency in the English language and reading comprehension.• Basic knowledge of software and/or hardware, testing and implementation.

• Knowledge of telecommunications network theory, design and architecture.

• Relevant knowledge in Network Management, Security, Planning, Traffic Engineering and Implementation. 

Knowledge and demonstrated operating experience in a minimum of 3 of the following areas of specialization:-   Storage Networking Architectures and Applications- Microsoft Active Directory- Citrix Metaframe, Access Gateway, NetScalar- Microsoft Exchange 2003/2007- Microsoft Sharepoint- SANS/NAS HDS, NetApp, IBM, HP- Servers Operating Systems, Structures and Applications (MS, Novell, Unix, Citrix)- System Management Systems and Applications- Project Management 

• Excellent customer service and troubleshooting skills with a strong service orientation focus.• Effective interpersonal and active listening skills.

• Operative active learning skills to understand the implications of new information for both current and future problem-solving and decision-making.

• Strong time management to effectively and efficiently manage one’s own time.

• The ability to effectively instruct others on how to complete a task or activity.

• Ability to solve problems using inductive and deductive reasoning.

• Ability to utilize information ordering skills to create and arrange defined patterns according to a specific set of rules.

• Strong critical thinking, complex problem solving, appropriate judgment, and decision making skills.

• Ability to sense and forecast problem areas.

• Ability to see details at a close range.

• Ability to install applications on UNIX and NT operating systems.

• Excellent oral and written communication and expression skills, to include effective presentation skills.

• Ability to be conversant about company, solutions and product strengths, weaknesses, opportunities and threats.

• Basic project management and resource tracking skills.

• Ability to apply solutions, technology and products to a business opportunity.

• Ability to work effectively and add value as a team member.

• Ability to coordinate across various groups and functional teams.

• Ability to demonstrate technical knowledge and consultative skills.

• Ability to perform tasks with minor supervision. 

Competencies Required:A drive for Achievement and Effort, Adaptability/Flexibility, Attention to Detail, Analytical Thinking, Teamwork, Dependability, Initiative, Integrity, Persistence, Stress Tolerance. 

Physical RequirementsMay involve extensive periods of standing, walking, bending, sitting, use of electronic tools and equipment, and lifting small to large boxes and electronic equipment. 

Coleman Technologies, Inc. is an AA/EEO/M/F/D/V employer.