Jeff Coleman's Management Rules:

• Don't dictate - persuade.
• Project a can-do attitude.
• Delegate, and then don't interfere. But be available to help.
• Learn to accommodate a wide variety of personalities.
• Don't tolerate bickering, blame-throwing, or covering up - insist on harmonious teamwork.
• Be tolerant of mistakes - up to a limit.
• Be intolerant of incompetence.
• Encourage constructive dissent.
• Never miss an opportunity to pat someone on the back.
• Be honest but gentle when appraising someone.
• Give individuals a voice in their job assignments.
• Make sure an assignment is understood and accepted.
• Set high standards.
• Be selective in hiring.
• Be consistent.
• Be open.
• Don't lose your temper.
• Don't ever take credit for others' work.
• Speak out.
• Be inquisitive.
• Write it down.
• Don't give the appearance of vacillating, but avoid the extreme of bullheadedness.
• Be accurate - don't exaggerate.
• Keep your boss informed.
• Don't criticize one of your employees in front of others.
• Cherish your personal integrity.
• Keep your appearance neat.
• Set a good example.
• Take pride in everything you do.
• Make money for the company and have fun doing it.

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