
Coleman Technologies Achieves Cisco Customer Satisfaction Excellence
ORLANDO, Fla. — September 01, 2009 — Coleman Technologies, Inc. (CTI) has achieved Cisco Channel Customer Satisfaction Excellence.
According to Ian Jones, CTI Vice President, IT Solutions, “Customer Satisfaction Excellence is a core value we share with Cisco Systems. Customer satisfaction and loyalty are two things we must earn from our customers by consistently delivering on our commitments. We have institutionalized Customer Satisfaction within CTI ensuring we maintain excellence, in the midst of substantial company growth, and are excited to continue being recognized by Cisco for this accomplishment.”
Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. This distinction is determined by the results of detail-oriented customer surveys measuring both Cisco and its partners. Only those partners whose customers rate them as exceeding Cisco’s stringent customer service expectations are recognized as having achieved Customer Satisfaction Excellence.
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About Coleman Technologies: Coleman Technologies (CTI) is a leading IT consulting and engineering organization built on corporate experience in aerospace systems engineering. CTI delivers custom business technology solutions to fit the specific needs of leading Enterprise, Commercial and Government organizations nationwide. Areas of proven expertise include data center, unified communications, contact center, mobility, security, tracking, surveillance and DOD weapons development. CTI’s proven integration and delivery model is recognized as the benchmark of excellence in IT solutions. CTI’s certified team of engineers and consultants ensure successful and rapid adoption of a wide variety of technologies while delivering an optimum return on organizations’ IT investments. CTI was founded in 1995, employs more than 375 people with an engineer-to-sales ratio of 4:1 and maintains its corporate headquarters in Orlando, Florida. For more information, visit www.ctiusa.com.
For more information:Karen Newnam, knewnam@ctiusa.com, 757.663.7960
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Solutions and Services
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