Coleman Technologies, Inc. Achieves Cisco Master Managed Services

Coleman Technologies, Inc. Achieves Cisco Master Managed Services Certification Company Recognized as Having Highest Level of Expertise in Developing and Delivering Managed Services 

Orlando, FL – 13 October 2009– Coleman Technologies, Inc. (CTI) announced today it has achieved the Master Managed Services Certification from Cisco. This certification recognizes CTI as having attained expertise in all phases of the Cisco® lifecycle methodology, described as “prepare, plan, design, implement, operate, and optimize.”  

“Coleman Technologies, Inc. (CTI) is pleased to be able to distinguish itself as a Cisco Masters Managed Services Partner. CTI’s commitment to and investment in Cisco technologies and services enables the company to provide customers with the highest level of sales and service in the industry.  Dedication to developing customized solutions, critical practices, processes, redundancy and documentation ensures CTI managed Cisco solutions will continually exceed customer expectations weeks, months and years after initial install,” said David Winter, managed services manager, CTI. 

The Cisco Master Managed Services Certification recognizes a solution provider’s investment in the ITIL® processes, practices and tools necessary to provide high-quality managed services.  As a Cisco Master Managed Services Certified Partner, CTI has demonstrated the ability to deliver sophisticated solutions, met stringent requirements that reflect a depth of capabilities, and successfully completed an independent audit by an objective third-party auditor.  CTI was also required to offer at least two managed services using the resources and procedures necessary to deploy, manage and support Cisco solutions. 

“Coleman Technologies’ investment in the Cisco Master Managed Services certification ranks it among an elite group of channel partners with the resources to deploy, manage and support services for multiple technologies,” said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.   

In addition, Coleman Technologies has achieved Cisco Powered managed service designations in Cisco Powered Managed Contact Center,

Cisco Powered Managed Security and Cisco Powered Managed Unified Communications.Cisco Powered managed service designations acknowledge that a managed service provider has invested in industry-leading Cisco architectures and that its services have met the highest Cisco user-experience standards.

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About Coleman Technologies:Coleman Technologies (CTI) is a leading IT consulting and engineering organization built on corporate experience in aerospace systems engineering. CTI delivers custom business technology solutions to fit the specific needs of leading Enterprise, Commercial and Government organizations nationwide.  Areas of proven expertise include data center, unified communications, contact center, mobility, security, tracking, surveillance and DOD weapons development.  CTI’s proven integration and delivery model is recognized as the benchmark of excellence in IT solutions. CTI’s certified team of engineers and consultants ensure successful and rapid adoption of a wide variety of technologies while delivering an optimum return on organizations’ IT investments. CTI was founded in 1995, employs more than 375 people with an engineer-to-sales ratio of 4:1 and maintains its corporate headquarters in Orlando, Florida.  For more information, visit www.ctiusa.com.   

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